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Purpose

The purpose of Maryam's doctoral research was to assess the impact of the Internet on patient-physician communication and medical decision-making. This research explored the impact of the Internet on the redefined roles of the patient and the physician. Many patients now consider themselves "health care consumers." They typically have multiple options for choosing physicians from various health plans.

Theoretical Framework

Unlike the traditional model of healthcare, the new system of managed care encourages self care so patients no longer solely rely on the physician for care and advice. This condition leads to patients taking a more proactive role in their care. They are no longer passive participants while the doctor makes the medical decisions for them. Patients are enabled to participate in medical decision–making.

Methodology

The study utilized a cross-sectional design that presents a snapshot of the relationship between Internet use, physicians, and their relationship with their patients. The research method was a survey. Criteria–based sampling was used to select 200 physicians for this study. In addition, five patients per physician were selected to be surveyed. One hundred and twenty five of the two hundred physicians completed their survey providing a 71 percent return rate. A total of 404 patients completed the patient survey.